Veselina Milanova

Veselina has a background in information management. She has been applying design thinking since the completion of the advanced track at the d.school in Potsdam in 2011. She worked as a user experience designer and design thinking consultant in the telecommunications and IT industries. Veselina is currently completing her PhD in business innovation at the University of St. Gallen. Her research focus is on consumer behavior and sharing economy business models.